T-Mobile is reportedly adding an activation fee for online orders

T-Mobile logo with illustrated background.
The Uncarrier image is fading fast. | Illustration by Alex Castro / The Verge

What’s that in the air? Why, it’s the scent of crisp autumn leaves, pumpkin spice everything, and companies finding ways to charge you for things that were previously free. T-Mobile appears to be cashing in on the latter trend, as The T-Mo Report warns that the Uncarrier is about to instate a new activation fee.

T-Mobile hasn’t responded to our request to confirm the new charge, but according to the internal documents obtained by The T-Mo Report and corroborated on Reddit, the $35 Device Connection Charge will be applied to all new postpaid device activations. Previously, the company only charged an activation fee if you used an “assisted channel” like in-store customer support to set up a device on a new line of service. Online orders...

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