Can't Hear What Actors Are Saying on TV? It's Not You, Probably

Some people turn on closed captions because they like how it helps them understand the plotlines of shows and movies, and multitask in front of the tube. Others turn them on because they can't hear what actors are saying. That doesn't always mean they are hard of hearing. From a report: Muddled audio is the top reason why more people are watching video with on-screen text, according to a May survey commissioned by language-teaching app Preply. As more video-production studios embrace advanced audio formats for at-home content, not every device can keep up. Plenty of viewers can't keep up, either. "If you have people talking or shouting during the adventure scenes, the explode-y sounds are way higher than the dialogue," said Melanie Brooks, a 43-year-old professional musician in Boston. Catching some of the lines in her favorite fantasy and adventure TV series is hard without captions, she added. People tend to blame their flat-screen TVs for bad sound. The tube TVs of decades past had front-facing speakers that sent audio toward you, while new, super-thin models have speakers that are behind the screen or point downward, bouncing sound away from you. But your TV is just one of the culprits. The rest of the problem lies within virtually every other step of the audio process, from a studio's production choices to the device used to watch the content, said Richard Nevens, senior director of audio-hardware product management at Avid Technology, which specializes in audio- and video-editing tools. Sound mixers combine all the sound in the video, including dialogue, music and background noises, into the audio we hear when we watch movies and shows. The professionals have advanced audio capabilities at their disposal, but they might not translate clearly on devices that aren't built to support state-of-the-art audio, Mr. Nevens said. For this reason, a movie designed to sound great in a giant theater might not sound the same on your smartphone -- or your TV.

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