A CCTV Company Is Paying Remote Workers In India To Yell At Armed Robbers

An anonymous reader quotes a report from Motherboard: In a short CCTV video, a clerk at a small convenience store can be seen taking a bottle of coffee from a cooler and drinking it. When he returns to the cash register, an unseen person's voice emits from a speaker on the ceiling and interrogates him about whether he scanned and paid for the item. In another video, a cashier is standing behind the counter talking to someone just out of frame. There's a 'ding' sound, and the voice from above questions the cashier about who the other man is -- he's there to give the cashier a ride at the end of his shift -- then orders the man to stand on the other side of the counter. The videos are just a few examples that Washington-based Live Eye Surveillance uses to demonstrate its flagship product: a surveillance camera system that keeps constant watch over shops and lets a remote human operator intervene whenever they see something they deem suspicious. For enough money -- $399 per month according to one sales email Motherboard viewed -- a person in Karnal, India will watch the video feed from your business 24/7. The monitors "act as a virtual supervisor for the sites, in terms of assuring the safety of the employees located overseas and requesting them to complete assigned tasks," according to a job posting on the company's website. [...] On its website, the company claims several major corporations as customers, including 7-Eleven, Shell, Dairy Queen, and Holiday Inn. Many of those businesses are franchised, and it isn't clear from Live Eye's materials whether the corporations have purchased the surveillance systems or if they've been bought by individual franchise owners.

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