Linux Foundation's New 'OVN Network' Pushes Open Standards for AI-Powered Voice Apps
"Organizations are beginning to develop, design, and manage their own AI-powered voice assistant systems independent of platforms such as Siri and Alexa," reports VentureBeat: The transition is being driven by the desire to manage the entirety of the user experience and integrate voice assistance into multiple business processes and brand environments, from call centers to stores. In a recent survey of 500 IT and business decision-makers in the U.S., France, Germany, and the U.K., 28% of respondents said they were using voice technologies and 84% expect to be using them in the next year. To support the evolution, the Linux Foundation launched the Open Voice Network (OVN), an alliance advocating for the adoption of open standards across voice assistant apps in automobiles, smartphones, smart home devices, and more. With founding members Target, Schwarz Gruppe, Wegmans Food Markets, Microsoft, Veritone, Deutsche Telekom, and others, the OVN's goal — much like Amazon's Voice Interoperability Initiative — is to standardize the development and use of voice assistant systems and conversational agents that use technologies including automatic speech recognition, natural language processing, advanced dialog management, and machine learning... It was first announced as the Open Voice Initiative in 2019, but expanded significantly as the COVID-19 pandemic spurred enterprises to embrace digital transformation. "Voice is expected to be a primary interface to the digital world, connecting users to billions of sites, smart environments and AI bots ... Key to enabling enterprise adoption of these capabilities and consumer comfort and familiarity is the implementation of open standards," Mike Dolan, SVP and general manager of projects at the Linux Foundation, said in a statement. "The potential impact of voice on industries including commerce, transportation, healthcare, and entertainment is staggering and we're excited to bring it under the open governance model of the Linux foundation to grow the community and pave a way forward." Besides a focus on standards and technology-sharing, the group plans to collaborate with existing industry associations on regulatory/legislative issues — including data privacy."
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