Do Security Robots Reduce Crime?

Westland Real Estate Group patrols its 1,000-unit apartment complex in Las Vegas with "a conical, bulky, artificial intelligence-powered robot" standing just over 5 feet tall, according to NBC News. Manufactured by Knightscope, the robot is equipped with four internal cameras capturing a constant 360-degree view, and can also scan and record license plates (as well as the MAC addresses of cellphones). But is it doing any good? As more government agencies and private sector companies resort to robots to help fight crime, the verdict is out about how effective they are in actually reducing it. Knightscope, which experts say is the dominant player in this market, has cited little public evidence that its robots have reduced crime as the company deploys them everywhere from a Georgia shopping mall to an Arizona development to a Nevada casino. Knightscope's clients also don't know how much these security robots help. "Are we seeing dramatic changes since we deployed the robot in January?" Dena Lerner, the Westland spokesperson said. "No. But I do believe it is a great tool to keep a community as large as this, to keep it safer, to keep it controlled." For its part, Knightscope maintains on its website that the robots "predict and prevent crime," without much evidence that they do so. Experts say this is a bold claim. "It would be difficult to introduce a single thing and it causes crime to go down," said Ryan Calo, a law professor at the University of Washington, comparing the Knightscope robots to a "roving scarecrow." Additionally, the company does not provide specific, detailed examples of crimes that have been thwarted due to the robots. The robots are expensive — they're rented out at about $70,000-$80,000 a year — but growth has stalled for the two years since 2018, and over four years Knightscope's total clients actually dropped from 30 to just 23. (Expenses have now risen — partly because the company is now doubling its marketing budget.) There's also a thermal scanning feature, but Andrew Ferguson, a law professor at American University, still called these robots an "expensive version of security theater." And NBC News adds that KnightScope's been involved "in both tragic and comical episodes." In 2016, a K5 roaming around Stanford Shopping Center in Palo Alto, California, hit a 16-month-old toddler, bruising his leg and running over his foot. The company apologized, calling it a "freakish accident," and invited the family to visit the company's nearby headquarters in Mountain View, which the family declined. The following year, another K5 robot slipped on steps adjacent to a fountain at the Washington Harbour development in Washington, D.C., falling into the water. In October 2019, a Huntington Park woman, Cogo Guebara, told NBC News that she tried reporting a fistfight by pressing an emergency alert button on the HP RoboCop itself, but to no avail. She learned later the emergency button was not yet connected to the police department itself... [The northern California city] Hayward dispatched its robot in a city parking garage in 2018. The following year, a man attacked and knocked over the robot. Despite having clear video and photographic evidence of the alleged crime, no one was arrested, according to Adam Kostrzak, the city's chief information officer. The city didn't renew its contract "due to the financial impact of Covid-19 in early 2020," the city's CIO tells NBC News. But the city had already spent over $137,000 on the robot over two years.

Do Security Robots Reduce Crime?

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