Can Talking to Strangers Make Us Smarter?

Smartphones "have made it easier than ever to avoid interacting with the people in our immediate environment, writes New York City-based author Joe Keohane. But is that always good? "Some social scientists believe teaching kids that literally everyone in the world they hadn't met is dangerous may have been actively harmful." For several years, I researched why we don't talk to strangers and what happens when we do for my book, The Power of Strangers: The Benefits of Connecting in a Suspicious World. This effort put me in the company of anthropologists, psychologists, sociologists, political scientists, archeologists, urban designers, activists, philosophers, and theologians, plus hundreds of random strangers I talked to wherever I went. What I learned was this: we miss a lot by being afraid of strangers. Talking to strangers — under the right conditions — is good for us, good for our neighborhoods, our towns and cities, our nations, and our world. Talking to strangers can teach you things, deepen you, make you a better citizen, a better thinker, and a better person. It's a good way to live. But it's more than that. In a rapidly changing, infinitely complex, furiously polarised world, it's a way to survive.... Talking to strangers can also make us wiser, more worldly, and more empathetic, says Harvard University professor and MacArthur "genius grant" recipient, Danielle Allen. When she was teaching at the University of Chicago, Allen was repeatedly warned by colleagues to stay away from the poorer side of town. She believes that this "fear of strangers was actually eroding a lot of [her peers'] intellectual and social capacities". She declined to stay away, and did some of her most admired work in those neighbourhoods. She has since devoted her career to fostering connections between people and groups that otherwise would not interact. "Real knowledge of what's outside one's garden cures fear," Allen writes, "but only by talking to strangers can we come by such knowledge." By talking to strangers, you get a glimpse of the mind-boggling complexity of the human species, and the infinite variety of human experiences. It's a cliché, but you get to see the world from the eyes of another, without which wisdom is impossible.... When these interactions go well — and they generally do — the positive perception of the stranger can generalise into better feelings about people. For me — and many of the respected experts and complete strangers I've spoken to — it comes down to a question of data. If I based all my perceptions of humanity on what is available through my phone or laptop, I would have a fantastically negative view of most other people.

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