Facebook Users Angry After Accounts Locked for No Reason
The BBC reported Friday that "Facebook users around the world have been waking up to find themselves locked out of their accounts for no apparent reason." The message many received reads: "Your Facebook account was disabled because it did not follow our Community Standards. This decision can't be reversed." [It appeared in a popup window with the title, "We Cannot Review the Decision to Disable Your Account."] One user told the BBC there was no warning or explanation given. While the message appeared on April 1st (April Fool's Day), the lockouts were real, confirmed on Twitter by Facebook's policy communications director Andy Stone. Later Friday he tweeted that "Earlier today, a technical issue caused a small number of people to have trouble accessing Facebook. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience." Numerous Twitter users then replied, complaining that their own accounts had been — and remained — disabled. "This happened to my father a couple of weeks ago and we are desperate to get his account back," one Twitter user told the Facebook communications official — while trying to explain the glitch's impact. "He has stage 4 cancer and uses the account to update his friends on his progress."
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