Google Deletes Nearly 100,000 Negative Reviews of Robinhood App
According to The Verge, Google has removed nearly 100,000 negative reviews of the Robinhood app from the Google Play Store. From the report: After some disgruntled Robinhood users organized campaigns to give the app a one-star review on Google's Play Store and Apple's App Store -- and succeeded in review-bombing it all the way down to a one-star rating -- the company has now deleted enough reviews to bring it back up to nearly four stars. Robinhood came under intense scrutiny on Thursday, after the stock trading app announced it would block purchases of GameStop, AMC, and other stocks made popular by the r/WallStreetBets subreddit, and some users have already replaced their deleted one-star reviews with new ones to make their anger heard. It's not outside Google's purview to delete these posts. Google's policies explicitly prohibit reviews intended to manipulate an app's rating, and the company says it has a system that "combines human intelligence with machine learning to detect and enforce policy violations in ratings and reviews." Google says it specifically took action on reviews that it felt confident violated those policies, the company tells The Verge. Google says companies do not have the ability to delete reviews themselves. On Apple's App Store, Robinhood has a 4.7 rating, and we didn't see any reviews newer than Wednesday.
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