Why Players Blame Skill-Based Matchmaking For Losing In Call of Duty

An anonymous reader quotes a report from Motherboard: Two months ago, esports pro Seth "Scump" Abner logged into the Call of Duty: Black Ops Cold War multiplayer alpha and found himself struggling. Not because of any major gameplay changes developer Treyarch had made, Cold War plays like any other Call of Duty from the past decade, but rather because of the players Abner was being put up against: They were all good. This, Abner felt, wasn't normal. He should know: he's a world champion, he spends dozens of hours every week playing against the best in the world, and dozens more streaming his "casual" play on Twitch. Why was he having to suddenly work so hard to win games? A few hours into the alpha test weekend, Abner came up with an answer: it was the skill-based matchmaking (SBMM). Skill-based matchmaking, as you can guess, is a type of multiplayer matchmaking system in which players' are pitted against other players of similar skill level. In other words, the Black Ops Cold War alpha was purposefully matching Abner up against players with players who were just as good as him. This, he felt, was not good. "[Skill-based matchmaking] does not belong in Call of Duty. There should be a ranked playlist for people to sweat in," he tweeted as the alpha weekend was coming to a close. "I'm not trying to play Scuf wielding game fuel chugging demons with szn in their psn on Miami TDM." Abner wasn't the only esports pro to take issue with this system. With the release of Cold War last week, a number of notable streamers have echoed Abner's criticisms. Skill-based matchmaking, they argue, takes their agency away, forcing them into a purgatory of having to play their "best" every single game. These critics point to a number of games like Call of Duty: Black Ops 2 and Halo 3 as examples games who have gotten multiplayer "right" by letting players choose between a "ranked" playlist and "unranked" playlist -- offering the freedom to decide when they want to sweat and when they want to kick back and own some noobs. Modern multiplayer developers have made a serious misstep in implementing skill-based matchmaking across the board, they argue, and they should go back to the way things used to be. This all sounds reasonable, were it not for the fact that skill-based matchmaking has been in every major multiplayer shooter since Halo 2. [...] The issue today is not that skill-based matchmaking exists, but that players are now aware of just how prevalent it is. Up until recently, one could assume that joining an "unranked" playlist meant they were being dropped into matches with the entire playerbase, and thus who they played against was purely random. Under this false assumption, it's easy to wave away bad games as flukes, while conveniently believing that any good games were the result of skill. Now that most know that they're being matched with people with similar skill levels all the time, they can't help but perceive their opponent as equals. In closing, Steve Rousseau writes via Motherboard: "The unavoidable truth about multiplayer matchmaking is that there will always be winners and losers. Someone's success always comes at the expense of someone else's failure. When players ask to be put into matches in which they can reliably chill and get 20 kills while only dying 10 times, this inevitably requires someone else to die 20 times. What they're asking for is special treatment. And that's just not fair."

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