Apple Took Three Years to Cut Ties With Supplier That Used Underage Labor

An anonymous reader shares a report [the story is behind a paywall; alternative source]: Seven years ago, Apple made a staggering discovery: Among the employees at a factory in China that made most of the computer ports used in its MacBooks were two 15-year-olds. Apple told the manufacturer, Suyin Electronics, that it wouldn't get any new business until it improved employee screening to ensure no more people under 16 years of age got hired. Suyin pledged to do so, but an audit by Apple three months later found three more underage workers, including a 14-year-old. Apple, which has promised to ban suppliers that repeatedly use underage workers, stopped giving Suyin new business because of the violations. But it took Apple more than three years to fully cut its ties with Suyin, which continued to make HDMI, USB and other ports for older MacBooks under previous contracts. A person close to Suyin, which is headquartered in Taiwan, said that the company hadn't intentionally hired underage workers and that it had passed Apple's audits in later years. Apple no longer does business with Suyin. But the previously unreported episode, drawn from documents reviewed by The Information and interviews with people who have direct knowledge of Apple's dealings with Suyin, is a stark example of the dilemmas Apple faces in fulfilling its pledges to put workers first and not use manufacturers that consistently violate labor laws. And it demonstrates the fine line Apple has to walk in balancing the need to maximize profits with the expectation that it will prioritize good working conditions for its own employees and its suppliers'. [...] In interviews, 10 former members of Apple's supplier responsibility team -- the unit in charge of monitoring manufacturing partners for violations of labor, environmental and safety rules -- claimed that Apple avoided or delayed cutting ties with offenders when doing so would hurt its business. For example, the former team members said, Apple continued working with some suppliers that refused to implement safety suggestions or that consistently violated labor laws.

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