Are Drone Delivery Services Finally Taking Off?
Amazon isn't the only company that's started drone-delivery services. Kiplinger.com reports: Walmart has 37 stores set up for drone delivery to homes and businesses — six stores in Arizona, four in Arkansas, nine Walmarts in Florida, two in North Carolina, 11 in Texas, two in Utah and three in Virginia. Walmart has partnered with drone delivery service DroneUp Delivery to deliver customers' packages that weigh 10 pounds or less. Walmart says that more than 10,000 items are available for drone delivery and items can arrive as quickly as 30 minutes after the order has been placed. There are restrictions: Customers must live within one mile of participating stores. Orders are accepted on the DroneUp Delivery website from 8 a.m. until 8 p.m. local time. "If it fits safely, it flies," Walmart said in a statement. "Participating stores will house a DroneUp delivery hub inclusive of a team of certified pilots, operating within FAA guidelines, that safely manage flight operations for deliveries. Once a customer places an order, the item is fulfilled from the store, packaged, loaded into the drone and delivered right to their yard using a cable that gently lowers the package." Oh, and the top-selling item at one of Walmart's drone ports? Hamburger Helper. Just sayin'. The Street notes predictions of increasing numbers of drone deliveries: A March 2022 report by the consulting firm McKinsey & Co. found that more than 660,000 commercial drone deliveries were made to customers in the past three years and more than 2,000 drone deliveries are occurring each day worldwide. The report projected that this year close to 1.5 million deliveries will be made by drones, about triple the number in 2021. But Business Insider reported last May that at least eight Amazon drones had crashed during testing in the past year, including one that sparked a 20-acre brush fire in eastern Oregon in June of 2021 after the drone's motors failed. It's part of why The Street writes that the very idea of drone-delivery service has also "hit some turbulence along the way." There's plenty of skepticism about the practicality of broad-scale use of delivery drones. "[Because] of technical and financial limitations, drones are unlikely to be the future of package delivery on a mass scale," The New York Times' Shira Ovide reported in June. And safety is a critical concern. In 2018, hundreds of flights at Gatwick Airport near London were canceled following reports of drone sightings close to the runway. In September a delivery drone crashed into power lines in the Australian town of Browns Plains and knocked out power for more than 2,000 customers. A survey by the business intelligence firm Morning Consult found that 57% of the respondents said they had little or no trust in the devices for deliveries, compared with 43% who said they had "a lot" or "some" trust. Respondents said they were worried about unsuccessful deliveries of items and threats to personal and data privacy related to using drones for delivery, including deliveries performed by Chinese-made drones.
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