Apple Shipped Me a 79-Pound iPhone Repair Kit To Fix a 1.1-Ounce Battery
An anonymous reader shares a report: Last month, Apple launched its Self-Service Repair program, letting US customers fix broken screens, batteries, and cameras on the latest iPhones using Apple's own parts and tools for the first time ever. I couldn't wait. I'd never successfully repaired a phone. This time, armed with an official repair manual and genuine parts, I'd make it right. That Apple would even let me buy those parts, much less read its manuals and rent its tools, is a major change of pace for the company. For years, Apple has been lobbying to suppress right-to-repair policies around the country, with the company accused of doing everything it can to keep customers from repairing their own phones. It's easy to see this as a huge moment for DIY advocates. But having tried the repair process, I actually can't recommend it at all -- and I have a sneaking suspicion that Apple likes it that way. The thing you should understand about Apple's home repair process is that it's a far cry from traditional DIY if you opt for the kit -- which I did, once I saw the repair manual only contains instructions for Apple's own tools. (You can just buy a battery if you want.) I expected Apple would send me a small box of screwdrivers, spudgers, and pliers; I own a mini iPhone, after all. Instead, I found two giant Pelican cases -- 79 pounds of tools -- on my front porch. I couldn't believe just how big and heavy they were considering Apple's paying to ship them both ways. I lugged those cases onto a BART train to San Francisco and dragged them down the streets to our office. Then, I set everything out on a table and got started.
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