Bezos Says Amazon Workers Aren't Treated Like Robots, Unveils Robotic Plan To Keep Them Working
In his final letter to shareholders as Amazon CEO, Jeff Bezos said that the company has to "do a better job for our employees." But, as The Verge points out, the outlined strategy includes "a robotic scheme that will develop new staffing schedules using an algorithm." From the report: Bezos pushed back on the idea that, according to news reports, Amazon doesn't care for its employees. "In those reports, our employees are sometimes accused of being desperate souls and treated as robots. That's not accurate,â he wrote. To address concerns about working conditions, Bezos said the company will develop new staffing schedules "that use sophisticated algorithms to rotate employees among jobs that use different muscle-tendon groups to decrease repetitive motion and help protect employees from MSD risks." The technology will roll out throughout 2021, he said. In addition to giving a nod to working conditions at Amazon, the letter is the first time Bezos has publicly addressed the failed union drive at its Bessemer, Alabama plant. "Does your Chair take comfort in the outcome of the recent union vote in Bessemer? No, he doesn't," Bezos wrote. "I think we need to do a better job for our employees. While the voting results were lopsided and our direct relationship with employees is strong, it's clear to me that we need a better vision for how we create value for employees -- a vision for their success."
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