Australia's NDIS Gets a Government App With Blockchain But No Ethics
An anonymous reader quotes a report from ZDNet: Good news, disabled Australians! You'll soon be getting an app that will implement a welfare compliance regime designed by the people who brought you robo-debt. But don't worry, it'll have blockchain. No, this isn't good news at all. What makes it worse is that it's clear the government wants to extend technology-driven compliance to all Australians, with an emphasis on cracking down on your mistakes, not theirs. Kathryn Campbell, Secretary of the Department of Social Services, says the long-term plan is to have one app for all Commonwealth government services. "One to rule the world," she said last month, apparently oblivious to how evil that sounds. Senators are already worried that the disability app, intended to be used by participants in the National Disability Insurance Scheme (NDIS) to claim expenses against their support plan, will go the way of COVIDSafe: Millions of dollars spent on technology that doesn't really do the job. The intention was to fix a poor web experience, and allow claims to be made from a mobile device. But instead of simply creating a better website, in 2018, the Digital Transformation Agency (DTA) joined forces with CSIRO's Data61 and the Commonwealth Bank to trial blockchain-based smart money that would magically know whether the expense was legitimate or not. According to the CEO of the National Disability Insurance Agency (NDIA), Martin Hoffman, that pilot app has been "very popular and well-received," and the feedback has been "extremely positive." The app will be "fully available in the coming months, first on Google Play and then Apple's app store," he said. "Given the horrendously complex NDIS environment, defective processes and vulnerable people, there needs to be considerable caution in the application of blockchain technology," wrote former NDIS Technology Authority chief Marie Johnson in a submission [PDF] to the Parliamentary Joint Standing Committee on the NDIS. "Blockchain in itself -- as with other technology innovations -- does not address fundamental design and human rights issues. Ethics is paramount. The involvement of the Commonwealth Bank itself raises further ethics issues, given the value of participant data; the size of the market; and the yet to be realized emarket honey pot of data, funds and services." You can view the detailed "Making Money Smart: Empowering NDIS participants with Blockchain technologies" report here (PDF).
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