Coffee Shop Refuses an Order Until the Customer Removes His AirPods
At a Chicago coffee shop, "the cashier wouldn't take my order until I took off my AirPod!" complained a patron named Kevin. "And it was only in one ear! Am I the asshole here?" ZDNet's "Technically Incorrect" column shares the answer he got from the "Salty Waitress" etiquette columnist at a foodie site called The Takeout: She replied, in part: "I am trying hard here to give you the benefit of the doubt. Perhaps you were in the middle of a very important phone call/podcast/guitar riff that could not be paused for the 30 or so seconds it takes to order a cup of coffee. In which case, you very politely step aside to conclude your business and then order your coffee...." The Salty Waitress was undeterred in her resistance. She explained that if Kevin wanted to embrace technology, he could push off to Starbucks or Dunkin', order via an app and pick up his coffee without the burden of any human interaction. She then warmed to her theme, mustering a fine froth: "Because that's the thing, sweetie pie. THE CASHIER IS A HUMAN BEING! JUST LIKE YOU! Their role in your life may be temporary and functional, but they've got feelings and hopes and dreams and aspirations. And like you (probably) they would like your full and undivided attention while you ask them to perform a service for you." She explained that this is true for all service workers and should, indeed, work both ways. I was glad she said that, as I've had two visits to AT&T stores where the salespeople were wearing a single AirPod and listening to their own music.
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