Clearview AI Is Struggling To Address Complaints As Its Legal Issues Mount
An anonymous reader quotes a report from BuzzFeed News: Clearview AI, the facial recognition company that claims to have amassed a database of more than 3 billion photos scraped from Facebook, YouTube, and millions of other websites, is scrambling to deal with calls for bans from advocacy groups and legal threats. These troubles come after news reports exposed its questionable data practices and misleading statements about working with law enforcement. Following stories published in the New York Times and BuzzFeed News, the Manhattan-based startup received cease-and-desist letters from Twitter and the New Jersey attorney general. It was also sued in Illinois in a case seeking class-action status. Despite its legal woes, Clearview continues to contradict itself, according to documents obtained by BuzzFeed News that are inconsistent with what the company has told the public. In one example, the company, whose code of conduct states that law enforcement should only use its software for criminal investigations, encouraged officers to use it on their friends and family members. In the aftermath of revelations about its technology, Clearview has tried to clean up its image by posting informational webpages, creating a blog, and trotting out surrogates for media interviews, including one in which an investor claimed Clearview was working with "over a thousand independent law enforcement agencies." Previously, Clearview had stated that the number was around 600. Clearview has also tried to allay concerns that its technology could be abused or used outside the scope of police investigations. In a code of conduct that the company published on its site earlier this month, it said its users should "only use the Services for law enforcement or security purposes that are authorized by their employer and conducted pursuant to their employment." It bolstered that idea with a blog post on Jan. 23, which stated, "While many people have advised us that a public version would be more profitable, we have rejected the idea.""Clearview exists to help law enforcement agencies solve the toughest cases, and our technology comes with strict guidelines and safeguards to ensure investigators use it for its intended purpose only," the post stated. But in a November email, a company representative encouraged a police officer to use the software on himself and his acquaintances. "Have you tried taking a selfie with Clearview yet?" the email read. "It's the best way to quickly see the power of Clearview in real time. Try your friends or family. Or a celebrity like Joe Montana or George Clooney. Your Clearview account has unlimited searches. So feel free to run wild with your searches."
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